Answer:
A. Advantages and disadvantages
Explanation:
In order for the court to determine whether or not the shoe company is liable to design defect, the court has to look at advantages and disadvantages of alternative design's to check for the defect in design and if it holds.
In the context of the new-product development process, the decision to market a product is made during commercialization. The commercialization is the procedure by which a new manufactured goods or service is offered into the general market. The procedure of commercialization is broken into phases from the initial introduction of the product through its mass production and adoption. It proceeds into account the production, distribution, marketing, sales and customer support necessary to accomplish commercial achievement.
My guess is the type of customer, Being able to help them according to what they are interested in and going beyond that to a purchase.