Is this a multiple choice question?
Both civil and criminal cases equally
<span>There is a decrease in fertility, which directly affects sexual desire and interest in one's partner/mate.</span>
The one that is Andy experiencing is : Non-price competition in a competitive market
In this type of market, the consumer is basically choose their decision based on the attribute of their products, (in this case, andy would likely to choose the one that provide better service, not the price alone)
hope this helps