To create authority with your audience you need to use formal language with the assistance of persuasive devices (if this is a persuasive text) or facts and statistics (if this is an informative text)
Explanation:
decent, honest, right-minded and many more
The description "....is customary amongst well-bred officials." is important for the passage because <em>It magnifies the isolation and humiliation that characterize Akakiy’s situation.</em>
Nikolai Gogol, the writer of " The Overcoat", in this description shows the way in which the main character, Akakiy, is treated by his co-workers. The writer ,ironically, refers to Akakiy's co-workers as <em>well-bred officials. </em>In Russia , a bureaucratic society, each state official was expected to be educated and learned - <em>well-bred</em>-<em>, </em>however these manners were not the manners they used when addressing Akakiy. He was humiliated by his co-workers because they laughed at him all the time.
