Question

The brochure for Spa Sydell has photographs of people enjoying the various spa amenities. By seeing the pictures of available treatments at the spa, a customer has a better idea of what she is buying. Spa Sydell uses a brochure to help customers deal with the __________ that is associated with using the service.
A. incongruity
B. inconsistency
C. intangibility
D. inventory costs
E. inseparability

Answer 1

Answer:

C. intangibility

Explanation:

Intangibility -

It refers to a non - tangible thing , i.e. , incapable of touching as it could be a immaterial object .

Or something that is not clear ,

Hence , from the question ,

The brochure given by the spa , consists on many pictures that give people a better idea and make a wise decision to whether or not visit the spa or not  .