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kotykmax [81]
3 years ago
9

Vandelay Industries' VP of support wants an automated way to notify the support team when an unresolved case has been open for o

ver six hours. Which feature should be used to alert support managers when a case has been open for more than six hours
Business
1 answer:
Zina [86]3 years ago
6 0

Answer:

Escalation rules

Explanation:

Escalation rules are provisions in a software that allows it to reroute a case that meets certain criteria such as number of hours it stays open and unresolved.

Escalation rules are used on software Salesforce CRM package to escalate cases that need attention.

In the given instance where the Vandelay Industries' VP of support wants an automated way to notify the support team when an unresolved case has been open for over six hours, escalation rules can be used to alert support managers.

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" Lanni Products is a start-up computer software development firm. It currently owns computer equipment worth $30,000 and has ca
Gre4nikov [31]

Answer:

A) Lanni takes out a bank loan. It receives $50,000 in cash and signs a note promising to pay back the loan over three years.  FINANCIAL ASSET CREATED: when the loan was received, a financial asset was created. Money is exchanged for a promissory note.

B) Lanni uses the cash from the bank plus $20,000 of its own funds to finance the development of new financial planning software.  REAL ASSET CREATED: when the software was developed, a real asset was created. Money was invested in developing the software.

C) Lanni sells the software product to Microsoft, which will market it to the public under the Microsoft name. Lanni accepts payment in the form of 1,500 shares of Microsoft stock.  FINANCIAL ASSET CREATED: when the software was traded, a financial asset was created. A real asset was traded in exchange for financial assets.

D) Lanni sells the shares of stock for $80 per share and uses part of the proceeds to pay off the bank loan." FINANCIAL ASSET DESTROYED: when the loan is paid back, the financial asset (loan) ceases to exist. When the money is paid back to the bank, the loan and the promissory note cease to exist.

5 0
3 years ago
Sunland Company has the following account balances: Sales Revenue $226,700, Sales Discounts $4,410, Cost of Goods Sold $129,600,
Kaylis [27]

Answer and Explanation:

The Journal entry is shown below:-

1. Sales revenue Dr,  $226,700

        To Income revenue $226,700

(Being close accounts with credit income balances is recorded)

2. Income revenue Dr, $134,010

         To Sales discount $4,410

         To Cost of goods sold $129,600

(Being close accounts with debit expenses account is recorded)

8 0
3 years ago
Verbal orders by telephone or in person are discouraged. In cases where verbal orders are necessary, which of the following is t
oksano4ka [1.4K]

Answer:

The person receiving the order should read it back to ensure that the order is correct.

Explanation:

In business communication the best way to communicate orders is in written form since this allows for clear conveyance of the message in the order. Using verbal means to give orders over the phone is prone to misinterpretation and there is less accountability when the subordinate claims he did not understand the order.

To curtail this it is advisable for the recipient of the order to repeat the order. This shows it has been clearly understood.

5 0
3 years ago
small income-producing property is priced at $600,000 and is expected to generate the following after-tax cash flows: Year 1: $4
Lyrx [107]

Answer:

$-148,867.17

Explanation:

Present value of inflows=cash inflow*Present value of discounting factor(rate%,time period)

=42000/1.15+44000/1.15^2+45000/1.15^3+50000/1.15^4+650,000/1.15^5

=$451132.83

NPV=Present value of inflows-Present value of outflows

=$451132.83-$600,000

=($148867.17)(Approx)(Negative figure)

Hence since NPV is negative;investment must not be made.

4 0
3 years ago
8. As a generic legal term.
Serga [27]

Answer: C) Corporation

Explanation: A Corporation can be Simply defined as a legal entity who's privileges, liabilities and rights are different or separate from the group of person who created it. That is, if the business get sued to court, what ever the punishment or retribution is, it will not directly affect the owners but the business itself. If the company's car on duty accidentally crashed into a person's shop, the company will pay for it, not the driver or the owners of the business.

So corporation means any group of person with a legal entity.

7 0
3 years ago
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