Answer: A) "Let's discuss how we can meet our clients' needs."
Explanation:
Assertive behaviour is "Behavior that allows a person to act in his or her best interests, to stand up without undue anxiety and able to express his or her honest feeling comfortably.
This statement "A) Let's discuss how we can meet our clients' needs" is best suitable by the nurse as this statement justifies several characteristics of assertive behaviour including decision making in positive way, stay calm, honest communication, listen actively, and agree to disagree.
Other statement B, C, and D are not showing assertive behaviour as negative response ( statement "B"), panic ( statement "C"), and less problem-solving approach to conflict ( statement "D").
Hence, the correct option is A) "Let's discuss how we can meet our clients' needs."
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A. Complete a continuing education program in management, have management work experience, submit letters of recommendation, and pass an examination.
Veterinary Practice Manager Requirements:
1. A document proving at least three years of experience working in a managerial position.
2. 48 hours of continuing education.
3. 4 letters of recommendations with the application.
4. Pay the fee, schedule (within 2 years from application) and pass the examination.
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