When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
Read more on incident management here: brainly.com/question/11595883
Answer:
Hubs incorporate amplifiers and repeaters.
Explanation:
Hub is an outdated way of connecting ethernet devices, they incorporate amplifiers and repeaters, they do not allow simultaneous communication among connected devices.
The latest technology in connecting ethernet devices are with the use of switch.
Answer:
Answer is A. One.
Refer below.
Explanation:
A data flow cannot go directly back to the same process it leaves. There must be at least one other process that handle(s) the data flow, produce(s) some other data flow, and return(s) the original data flow to the beginning process.
Answer:knowing how to build and program computers.
Explanation:
