Conflict is not one of the main five of a plot
Answer:
1. Jones, Mandy. <em>(Names.)</em>
2. Wednesday, <em>(Day.)</em> Mr.Williams <em>(Name and title)</em>, Josephine <em>(Name)</em>, Royal Perth Hospital <em>(Place name),</em> Candice <em>(Name)</em>.
3.Joshua Brown <em>(Names)</em>, November <em>(Month)</em>.
I believe it is a claim because it does focus on the main idea and what the text/passage should be about. If not I deeply apologize.