Answer:
The business plan should include an assessment of each of the following factors except customers rejecting loyalty programs or attempts to build loyalty.
Explanation:
CRM means customer relation management and its purpose is to manage and increase customer by using better strategies moreover to interact with customers to solve and response their problems. In any business plan customer relation manager consider all factors like product must easily accessible, its reputation in market , its advertisement cost and its ease of use and reporting system except the customer rejection loyalty program.
The correct answer would be, Rewards Power.
John leads a team of 10 salespersons. He informs the team members that the first member to achieve the year's target will be sent on an all expenses paid holiday to the Grand Canyon National Park. John is demonstrating the Reward Power.
Explanation:
When a manager presents some type of reward to his employees as a means to influence them to achieve some target or to act according to certain standards, this is called as the Rewards Power.
In this type of situation, the manager or supervisor tries to influence employees and motivates them to work harder towards their goals by promising them certain rewards.
So when John informs his team members that the employee who will complete the given task at the first place will be sent to an all paid expenses trip, he is actually influencing them with the reward power.
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The view that social change arises due to the inequalities between the haves and the have not is based on social cognitive theory of change.
<h3>What is social cognitive theory?</h3>
Experiences of individuals, other people's acts, and environmental circumstances all have an impact on one's health practices, according to the theory of social cognitive.
It claims that we learn from others by observing them. This statement states that seeing others in social interactions contributes to a person's knowledge.
Inequalities between haves and have-nots lead to change. Furthermore, according to this viewpoint, dominant organizations tend to utilize their authority to exploit others who do not.
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here are often disputes between the national government in Washington because the constitution does lay out specific powers for each level of government, but uses broad, nonspecific language.