Answer:
(I)
b. Use the reasons-before-refusal plan.
(II)
a. Keep the refusal respectful, sensitive, and upbeat.
b. Disclose all reasons for the refusal.
d. Provide alternatives that encourage the customer to continue business with you.
Explanation:
- In the first case, the best strategy to adopt is that of presenting the "reasons-before-refusal" plan. This means that before conveying a negative message to the client, you explain the reasons of why this message necessarily has to be like that. By reading the reasons first, the customer will be more likely to agree with your assessment of the situation.
- In the second example, these are all strategies that you can use to ensure that the letter you are writing is kind and appropriate. In this letter, it is important to be respectful, sensitive and upbeat in order for the customer to know that you are taking his claim seriously. Moreover, you should be able to disclose all the reasons for the refusal so that the person is well-informed of the situation. Finally, you should be able to provide alternatives to the customer, as this might allow him to continue having business with you.
Answer:
Cost of equity = 14.43%
Explanation:
Weigheted Average cost of capital is computed using the formula below:
WACC = (Wd×Kd) + (We×Ke)
Kd= aftre tax cost of debt= 12%× (1-0.4)= 7.2%
Wd =Proportion of debt= 40%
We = proportion of equity = 60%
Ke= cost of equity.
let the cost of equity be "y"
WACC = 11.54
11.54 = (40%× 7.2%) + (60% × y)
0.1154 = 0.0288 + 0.6y
0.1154 - 0.0288 = 0.6y
y =(0.1154 - 0.0288)/0.6
y = 0.1443 × 100
y =14.43%
Cost of equity = 14.43%
Answer:
the general welfare will be the sum of consumer surplus and producer surplus.
Explanation:
The consumer and producer surplus assessment serves to measure the overall efficiency of the market, which in turn is associated with overall well-being. An efficient market is one in which both consumers and producers have the incentive to negotiate and effect trade.
Consumer surplus is the difference between the amount he or she is willing to pay and how much he or she actually pays for the product. This surplus is positive when the amount paid is less than the amount for which the consumer would be willing to pay.
Similarly, the producer's surplus is the difference between the market price and the price at which the seller is willing to produce and sell. When the producer's surplus is positive, it means that he sells the product for a price higher than the minimum value that would stimulate him to produce.
Thus, the general welfare will be the sum of consumer surplus and producer surplus.
The goal of <u> ISO</u> is to establish international technological standards to
facilitate the global exchange of information and barrier-free trade.
<h3 /><h3>what is the goal of ISO in IT to global exchange?</h3>
- The International Organization for Standardization (ISO) is an international nongovernmental organization made up of national standards bodies;
- It develops and publishes a wide range of proprietary, industrial, and commercial standards and is comprised of representatives from various national standards organizations.
- The organization's abbreviated name—ISO—is not an acronym; it derives from the ancient Greek word ísos, meaning equal or equivalent.
- Because the organization would have different acronyms in different languages, the founders of the organization decided to call it the short form ISO.
- The International Organization for Standardization (ISO) is an international nongovernmental organization made up of national standards bodies that develop and publishes a wide range of proprietary, industrial, and commercial standards.
- The International Organization for Standardization (ISO) was founded in 1947 and is headquartered in Geneva, Switzerland.
- In addition to producing standards, ISO also publishes technical reports, technical specifications, publicly available specifications, technical corrigenda, and guides.
To learn more about ISO, refer
to brainly.com/question/25311149
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B.when you take a loan out for something the faster you pay it off the less interest you have to pay
