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frosja888 [35]
4 years ago
15

You work in the customer care division at flannery electronics. mr. gallegos, a longtime customer, is experiencing a problem wit

h his home theater system and has submitted a letter requesting that flannery electronics either fix or replace his system at no cost. unfortunately, mr. gallegos's customer service and factory warranties expired three months ago. you must write to mr. gallegos and inform him that flannery will be unable to honor his request.
Business
1 answer:
stepladder [879]4 years ago
6 0

Answer:

In order to do this properly, there are several steps that the customer service need to follow:

- Acknowledge the customer's problem

- Deliver the news.

- Provide the customers with the main reasons

- Provide reconciliation

You don't have to make the letter long, just make sure that you have all of these things in the letter.

Explanation:

Example of the letter would be something like this:

To mr. gallegos,

We acknowledge your request for the service on the products that you purchased on (Date of purchase).  We found your bid for the service was well-prepared, but we notice that the warranty protection for this product has been expired on (date of expiration). We are sorry to inform you that we can't accept your request for the service, but you bring that product to our nearest customer service central for a fix with minimum cost.  Thank you.

(Your name.)

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Answer:

e. The managers of established, stable companies sometimes attempt to get their state legislatures to impose rules that make it more difficult for raiders to succeed with hostile takeovers

Explanation:

A hostile takeover refers to a type of corporate merger or acquisition that is carried out against the wishes of the managers of the target company. As a result the stable organisations management attempt to get their state legislatures impose their administrative regulations; thus making it far more difficult for the corporate raider to succeed in hostile takeovers. Moreover the management usually does not prefer the hostile takeovers

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Which of the following ratios would be least useful in determining a company's ability to pay its expenses and liabilities?
lbvjy [14]

Answer: C) Price-earnings ratio

Explanation:

The Price - earnings ratio is used to calculate the company's share price to its earnings per share. It uses the market value of the stock and thus has the least correlation to the actual inner workings of the company.

The Current and Acid test ratios can be used to calculate if the company is able to cover its current liabilities given its current assets and its most liquid current assets respectively. The Times Interest ratio shows if the company is able to pay its debt payments with the funds available.  

The odd one out is therefore the Price-Earnings ratio.

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4 years ago
In the late nineteenth century, what helped narrow the gradations of freedom amongst white Americans? a. Indentured servitude ha
ElenaW [278]

In the late nineteenth century, Judith Sergeant Murray wrote about women’s intellect being equal- this helped narrow the gradations of freedom amongst white Americans.

Option: B

Explanation:

In the late nineteenth century there was a conflict in between white Americans about the freedom. Their fight against each other graded by the help of writer and other professionals who wrote about their strong points. Judith Sergeant Murray who was an American writer and advocate wrote about women's right.

Gender discrimination, women's right, feminism was the core area of writing in Judith Sergeant Murray's work. He compared women's ability with man's, their imagination, decision making capacity, judgemental motives etc.

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4 years ago
You work for a marketing firm that has just landed a contract with Run-of-the-Mills to help them promote three of their products
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Explanation:

The cross-price elasticity formula is:

CPE= Δ%q of good A/ Δ%p of good B

The CPE of penguin patties and raskels is:

CPE= -22%/-20%

CPE= 1.1

A positive CPE means that both good are substitutes; often, penguin patties take the place of raskels. An increase in price of penguin patties will affect positively the quantity demanded for raskels.

The CPE of penguin patties and kipples:

CPE= 7%/-20%

CPE=-0.35

A negative CPE means that both goods are complementary, which means that consumers will likely consume them together. An increase in price of penguin patties will affect negatively de quantity demanded for kipples.

Complementary goods should be advertise together because both could be positively benefited by advertising. If the demand for penguin patties increases, it is probable that the demand for patties increases too. If you advertise substitute goods, people will always prefer one, then the advertising will only be effective or for penguin patties or for raskels.

7 0
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Tasty Subs acquired a delivery truck on October 1, 2018, for $19,500. The company estimates a residual value of $2,100 and a six
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Answer:

The question is calculating the depreciation expense using straight-line method for 2018 and 2019?

Depreciation expenses for 2018: $725;

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Explanation:

We have yearly depreciation expenses is calculated as:

Yearly Depreciation expense = (Original cost - Salvage value) / Useful life = (19,500 - 2,100) /6 = $2,900.

For 2019, depreciation expense is recorded for the full-year at $2,900.

For 2018, depreciation expense is recorded for only three months ( as delivery truck was bought on Oct 1st 2018), which is calculated as: Yearly Depreciation expense / 12 * 3 = $725.

So, the answer is:

Depreciation expenses for 2018: $725;

Depreciation expenses for 2019: $2,900.

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