Yes i would love to help the cause <span />
Ben should set up a program to teach his staff about customer service, and communicating with clients.
Answer:
Back up the user data to removable disk
Explanation:
Before you work on a computer, especially anything that has to do with files not accessible, this might need to format the system because it might either be a virus or other forms of malware. Since backup was done to a different logical partition on the disk, the first thing to do before performing any diagnostic procedures on the disk is to back up the user data to a removable disk in order not to lose the information in the system.