When interviewers ask you questions about things you would have done differently at work, they want to gain insight into your job-related weaknesses. They may also be attempting to determine how you respond to failure, and whether you can identify and address your shortcomings proactively.

If you think about this question ahead of time, you won’t find yourself swallowing hard and struggling to find an answer during your interview. The best approach is to know how to “spin” your answer so you can demonstrate how you’ve reflected upon and learned from past experiences.

When you're preparing a response, reflect on your past work experiences and make a list of situations that didn't turn out the way you would have liked. Think about the actions you took (or didn’t take), and how they resulted in a less-than-ideal outcome. Identify similar scenarios you encountered again after those initial disappointments, but where you performed differently. What did you learn from the negative result, and what did you do to strengthen your ability to handle similar situations in the future?

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3 years ago