As many as 79% of employees now “work on virtual teams,” be it by email, online collaboration, messaging, video conferences, or some combination of any of the above. A 2013 Pew Research study found “94% of jobholders are Internet users.” This includes full-time, part-time, and freelance workers in technology companies, big corporations, and small businesses, who work in cities, the suburbs, rural America, and everywhere in between.
For most of the last century, communicating professionally meant writing letters, sending faxes, or spending hours on the phone. Not anymore. Email is now the primary means of communication in the modern workplace. We are communicating more, faster, and better than ever before. And employers have been reaping the benefits. A major report cited by British newspaper The Telegraph found that the incorporation of technology into the workplace has led to an “84% increase in productivity per hour for office workers since the 1970s.” The major influencers? Email, business software, and yes, even cell phones.
