What is not working properly... please reword and I'll be happy to help . Each answer is specific that is ehh I am answering to make sure you get the correct answer
I would listen to her. Don't interrupt unless she allows you to. She is very sad at this time and needs someone to tell everything to. Don't say anything that might bring her down. Tell her postive things!
It is true! Contaminated groundwater is very difficult and sometimes impossible to purify!