First lady Eleanor Roosevelt wife of president Franklin D. Roosevelt. (1933-1945)
Answer: answering the phone in a timely and polite manner.
Explanation: Make the customer feel that they are extra special, which they are, and this will contribute to higher sales, a positive attitude about the company, and increase in returning customers
Answer:
A) employee-centered
Explanation:
Researchers at the University of Michigan found that the most effective supervisors were those who established high performance goals and displayed supportive behavior toward subordinates, which are referred to as EMPLOYEE CENTERED LEADERS.
A group of human beings whose members identify with each other, on the basis of distinctiveness measured by combinations of cultural, linguistic, religious, behavioral and/or biological traits.