Question

Encik Hafiz is a Malaysian citizen worked as a government officer at Accountant General’s Department of Malaysia for the past 12 years. His top management had encouraged staff with more than 10 years of services to pursue postgraduate study abroad especially in Australia. Following this encouragement, 15 scholarships from the Ministry of Education were offered to eligible staff. Encik Hafiz was among the successful candidates during the scholarship interview pursue his study in Melbourne, Australia for 3 years commencing from 3 January 2017 until 31 December 2019. Required: Based on the provision of Income Tax Act (ITA) 1967, briefly explain whether Encik Hafiz is a resident in Malaysia for the years of assessment 2017, 2018 and 2019.

Answer 1

Jared works in a clothing store and hears a customer complain about a damaged shirt he bought. What behavior can Jared show to demonstrate good communication skills with a client? o) prevent the customer from quickly explaining the store's return policy o b) return what they heard once the customer has finished talking c) ask the customer how the shirt was damaged d) promise the customer a full refund even though it is against the policy