Answer:
slope
Step-by-step explanation:
The average rate of change is 2, which also equals the slope of the graph of the entire function
For the first letter drawn, there are no conditions/restrictions we need to consider. So, the number of ways to draw an i is:

For the second draw, the i is not replaced. That means, we've shrunk the sample space because we're dealing with less elements for the second draw. Firstly, one i disappears since we picked an "i" and there are 10 elements left, not 11.
Thus, to draw the second i, we have:

3(m)
Product = multiplication
They are the zeros have no meaning