Answer: Top management
Explanation: There are several stages of management in a company to most important of them is the top management. The decisions by top managers affect the organisation as a whole and the success and failures of the organisation highly depends on their actions. Examples of top management are directors and vice president .
In the above case, Geraldo is the vice president of the company and also he is responsible for determining the directions of operations of the company thus we can consider him in the top management.
Good customer research is a very important part of the business, because knowing what the customers want and why they want that will help in better sale.Some of the techniques of <span>identifying customers' needs and wants are:
- Interviewing customers
- Conducting voice and customer surveys
- Analyzing your competition
- Interviewing stakeholders and obtaining the data they have
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Work value because it is part of a job
Basically saying when a relationship between 2 people is boosted, there is a balance between them. The more equal the rewards, the more permanent the relationship.
I think this is B- false because just because its 2 percent floor on unreimbursed doesn't mean anything.
Hope this helped. Have a great day! :D