b. listen with empathy
The key characteristic for one listening with empathy is to give the speaker your undivided attention. Because Jeff fell asleep, he obviously had not been providing this. Further, when one is empathetic, one is able to understand the position/place of someone else. Obviously, if Jeff were speaking, he would want his audience to pay attention, so he should have recognized this and been conscious of that for Elizabeth. By Jeff falling asleep, he does not understand the perspective of someone else in order to recognize how to respectfully listen (or listen with empathy).
Many sources can be made-up or have major slight altercations of the actual news that occurred.
There are many kinds (can't name them all off the top of my head)
1. Telling someone you'll keep it a secret and then tell anyway...
2. Always being there for someone and then not
3. When you cheat on your husband/wife or someone you're in a relationship with
4. Using someone just to get some
Those are all I can think of (at the moment). But you can just pick whichever one you want.
Answer:
addicted to their cell phones