Question

Tom Gregory is the practice manager for a local urologist. The practice has a detailed set of financial policies dealing with required payments from patients, but the staff have not been enforcing the policies and patients are not familiar with the requirements or the reasoning behind these policies. How does Mr. Gregory address this issue?

Answer 1

Answer:

Take actions by sending the due payments to a collection company.

Explanation:

Collection companies specialise in recovery of funds that are due. These companies can be used by lenders or creditors to get back their money from clients.

The creditor pays the collection company an agreed percentage of funds recovered.

In this scenario staff have not been enforcing the payment policies and patients are not familiar with the requirements or the reasoning behind these policies.

There is a need for specialists that are conversant with the policies to make the collection process efficient