As a customer service representative, I have always strived to exceed customer expectations. After helping the customer with the problem, we will get back to you the next week. I will double-check if there is anything wrong with the product you purchased and if there is anything else I can help you with. My simple approach helped these customers make a good impression on the company and improved customer satisfaction.
When preparing responses to behavioral interview questions such as the following, you can organize your ideas according to the STAR format.
S: Situation - Brief background to the story.
T: Task - Please describe what was expected of you and the minimum required.
A: Action - tells you what you did and how you did it.
R: Results - Finally, show that your efforts have led to better results.
Five Mistakes to Avoid
Don't talk too much.
Avoid non-work experience.
Avoid vague answers.
Avoid suspicious situations (such as unethical behavior).
It doesn't sound like you were forced to do what you did.
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Answer 1) Option B) Shift to the right.
Explanation : If the amount of land available to the company increases, the PPC will shift to the right. As the graph indicates, the PPC will grow by shifting on right side as the company is acquiring more land for building purpose.
Answer 2) Option C) Remain Unchanged.
Explanation : The company realizes it cannot construct any buildings on a portion of the land because it is at risk of a cave-in.
In this case, the PPC will remain unchanged. When the company realizes that no construction can be done on the portion of land because of its hollowness the PPC will remain to be undisturbed.
Answer:
a) true
Explanation:
Costs that can be traced to a cost object in a cost-effective way are called direct costs. Sometimes they can literally be seen on the cost object by observation. For example the wood on the table.
The correct answer is negative cash flow.
When a company has a situation where their revenue is less than their operating expenses they have a negative cash flow. This is normally indicative that a company is not doing well and may need to make changes in order to become profitable.
