Thetis tells Achilles that he has the choice to either return home and live a long life without glory, or die a glorious death fighting at Troy. ... Achilles decides to fight, knowing that he is sealing his fate when he returns to battle. Ultimately, the relationship between fate and free will in the Iliad remains unclear.
Answer:
They do because they have access to vital information and sometimes they from the genuine messages form fake similar ones and get it doctored. The masses believes mostly on what the media put up and that is why a campaign again fake news and more on investigative journalism has been on going.
The benefits of having more than one narrator include having more opinions and more than on side of a story.