I think the complete question would be;
Which technique is the author using in this passage to reveal the character’s traits?
passage from the grapes of wrath muley’s face was smooth and unwrinkled, but it wore the hateful look of a bad child. the mouth was held tight and small, the little eyes half scowling, half fretful.
is:
<em>the Imagery used in describing the details about the face, and the metaphor used in comparing it to a child's face. These details tell the reader about the character's personality.</em>
Answer:
I'm not 100% sure but I think it's publication date
Tip: you could deal with what trust abuse, power abuse (exploiting employees) or violation of the company's policies along with covering up illegal activities and fake identities meant to be use to spy on competitor companies.
Then, after covering those issues, express your opinion regarding to which one is the worst (ex: exploiting employees with Amazon). Depending on where you live, answer the final question.
The answer should be excited chatter. Hope this helps :)