To create an outline:
1.Place your thesis statement at the beginning.
2.List the major points that support your thesis. Label them in Roman Numerals (I, II, III, etc.).
3.List supporting ideas or arguments for each major point. ...
4.If applicable, continue to sub-divide each supporting idea until your outline is fully developed.
The correct option is SETTING.
In literature, setting refers to the time and place of a particular event in the story. Setting helps to create the background and the mood for the story which the author want to write about. The setting of a story usually have great impacts on the story characters and the event and it also helps the readers to vividly imagine the story.
Answer:
(i) Americans are united at time of hardship.
(ii) It concentrates on the diversity of the American society and their unity.
Quindlen's piece was written in context of the aftermath of the terrorist attack of 9/11. It concentrated on how the Americans overcame the trauma.