9. Greg can't seem to concentrate on his studies. His roommate is watching TV in the other room. The radio plays in Greg's bedro
om, and the phone is ringing off the hook. Why do you think Greg is having trouble concentrating? Greg is experiencing cognitive overload. Greg is not visually literate. Greg's communication skills are lacking. Greg's textbooks are not ergonomically designed.
Cognitive overload happens when your working memory receives more information than it can handle comfortably, leading to frustration and comprised decision-making.
