Good customer service means having thorough knowledge and having a positive attitude.
Answer:
External customer incentives
Explanation:
External customer incentives are similar to customer incentives. The phrase external distinguishes between internal customers or company employees and other customers who chose to buy the company's products.
Customer incentives are offers given to customers by a company to attract and retain them. Businesses use incentives to convert potential customers into paying clients. Discounts are an example of external customer incentives. They are used when a business faces competition from similar products by other companies. Business also offer end of the year, anniversary, and other seasonal discounts.
Answer:
The correct answer is: B. False.
Explanation:
Electronic commerce or E-commerce, consists of the purchase, sale, distribution, marketing and supply of information on products or services through the Internet. What is achieved with this network is that any potential customer can access products or services from anywhere, at any time. For this reason, it is argued that implementing an electronic commerce system will be reflected in an increase in sales and income.
Answer:
Answer is option a, i.e. have been combined to develop a procedure that uses the best of each.
Explanation:
In project management, PERT i.e. project evaluation and review technique is used as a statistical tool that is used to assess the overall work that is done to complete a certain project. In order to complete a particular task, there can be 'n' number of paths or ways. The best decision of selecting a pathway that is time-saving as well as cost-saving is to be found out. This chosen path is then referred to as 'Critical path.' Hence, PERT and CPM can be understood as two faces of a single coin, and have been combined to develop a procedure that uses the best of each.