Question

An effective performance management system is comprised of four steps: defining performance, monitoring and evaluating performance, reviewing performance, and providing consequences. This activity is important because, when administered properly, an effective performance management system is a powerful tool in your managerial repertoire for enhancing individual, group, and organizational effectiveness.
The goal of this exercise is to challenge your knowledge of the steps in the performance management process. cuook. Match each person to the step of performance management that his or her description best exemplifles.
1. Define Performance
2. Review Performance
3. Provide Consequences
4. Monitor and Evaluate Performance
Match eech of the options above to the items below.
A. Aileen and her supervisor discuss how the market is looking and how much of an increase sales she believes is realistic and attainable for this year.
B. Quentin has a discussion with his supervisor about how sales are going and whether or not it looks like he will make this year's budgeted sales figures.
C. While Vonda's sales are strong, they do not appear to be in line with what she and her supervisor anticipated, so they are meeting to discuss how she can boost her sales In time to meet her goals.
D. Yang receives his bonus check when he beats his sales goals by 10%.

Answer 1

Answer:

Marching items with Performance Management Steps:

Item    Performance Management Step

A.        Define Performance

B.        Review Performance

C.        Monitor and Evaluate Performance

D.        Provide Consequences

Explanation:

1. Define Performance:  This is the stage when performance objectives and goals are clearly defined and agreed upon.  The best performance goals are SMART goals, which are specific, measurable, attainable, realistic, and time-bound.

2. Review Performance: This is the stage when a goal is reviewed in the light of operational realities.

3. Provide Consequences: This stage issues the reward and punishment for either good or bad performance.

4. Monitor and Evaluate Performance:  This stage enables realistic goals to be reset amidst performance uncertainty.