Question

Which behavior would best describe someone who has good communication skills with customers ? a) Following up with some customers b) Talking to customers more than listening to them c) Repeating back what the customer says d) Interrupting customers frequently

Answer 1

Answer:

A)

Explanation:

because b) if we keep talking and not listening the customer would feel disrespected C)if we keep repeating what the customer said he/she would feel like we are teasing him D)if we keep interrupting the customer he/she would feel annoyed and disrespected so that's why we need choose A