<span>J.B. is suffering from: anterograde amnesia</span>
One of the reasons is corruption: Nigeria is unfortunately very corrupt. One estimate for example is that Nigeria lost 400 billion dollars to corruption during the time of being an independent state!
Conflict style which involves civil conversation in conflicts is validating style. The example of this style is when two sides have a different opinion about something, but they talk through in civil ways, so they manage conflict openly and cooperatively.
Personally, I see it as a mixture of both a and b but my first instinct was to go with b.