False. Epiphany is when you come to a sudden realization.
The technique that the author uses to build suspense in the excerpt is odd characters are introduced.
This is a technique often used in Gothic literature.
Emotional intelligence can help you in a variety of different ways in your personal life. One of these ways being that you have better relationships with friends and family because you can be more empathetic with them, can understand their situation and possibly give good advice depending on your outlook at said situation.