Answer:
2INTRODUCTIONThe tourism literature has widely recognized that the service quality of the tourguide is a critical factor in achieving tourist satisfaction (Lopez, 1980; Geva &Goldman, 1991; Mossberg, 1995; Ap & Wong, 2001; Wong, 2001; Wang, Hsieh &Huan, 2000; Zhang & Chow, 2004; Black & Weiler, 2005), influencing traveloperator’s reputation and word-of-mouth publicity (Heung, 2008), and affecting theimage and revisit intention of a destination (Whipple & Tach, 1988; Chang, 2006; Sahin& Balta, 2007). On the other hand, destination governments and tourism industries areincreasingly aware of the need to improve the service quality of the tour guidingprofession; for instance by investing in training programs (Weiler & Ham, 2002; Dioko& Unakul, 2005) as well as quality assurance and regulatory mechanisms (Ap & Wong2001; Black & Weiler, 2005). This is a particularly pressing issue in many Asiandestinations in the face of fierce intra-regional competition.Macau is one of the destinations in Asia which faces strong competition fromestablished destinations in the neighborhood such as Hong Kong, Guangzhou andSingapore (Leong, 2007). Macau has been experiencing a rapid expansion of theinbound tourism market over the past decade. According to the Macau GovernmentTourists Office (MGTO) (MGTO, 2008a), visitor arrivals in 2007 exceeded 27 million,representing a growth of 22.7 per cent from 2006. The advent of the liberalization of thegaming industry in 2002 (Yong and Fu, 2006) and the resultant significant scaleexpansion of the casino business, as well as the relaxation of travel arrangements madeby the Mainland Chinese government have significantly contributed to the exponentialgrowth of Macau’s tourism industry in recent years.
Answer:
A
It was designed to assist slaves after the Civil War.
Explanation:
Congress enacted “An Act to authorize a Bureau for the Welfare of Freedmen and Refugees” to procure food, shade, clothing, pharmaceutical services, and homeland to displaced Southerners, including newly liberated African Americans. The Freedmen's Bureau, formally recognized as the Bureau of Refugees, Freedmen and Rejected Lands, was organized in 1865 by Congress to support millions of previous black slaves and disadvantaged whites in the South in the consequence of the Civil War.
England viewed the Northern Colonies as an economic resource and as a place to get raw materials.
Answer:involuntary; voluntary
Explanation:In classical conditioning, learning occurs involuntary because we respond to stimuli automatically and naturally. We start to associate certain stimuli with each other and the first encountered stimulus is the one that triggers natural and automatic response from us, and this stimuli is referred to as unconditioned stimulus and it will yield an automatic response that we have not learned before. Like when someone soothes you with a hug after a stressful day , you feel that arousal which occurs automatic and it is an involuntary response.
In operant conditioning we actual embark on a journey to learn such as observational learning in which we study others behavior so that we can imitate it.
