<u>Organizational behavio</u>r refers to studying the behavior of three essential factors in an organization: structure, groups, and individuals. There are two levels of study of organizational behavior, at the individual level is analyzed the profile, motivations, ambitions and individual characteristics of each employee. At the group level, communication and interaction between teams and the organization leader are analyzed.
By studying these factors, a better understanding of the organizational climate is possible, as well as helping in decision making and improving people management practices.
salesforce.com is a customer relationship management company that integrates every part of a company that interacts with customers—including marketing, sales, and service—onto one crm platform, salesforce customer 360.
This product gives teams a shared view of every customer. salesforce.com shows that CRM aims at all of the following except Getting data base from competitors.
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What is Customer Relationship Management?</h3>
Customer relationship management (CRM) is a technological tool for managing all your company's relationships and interactions with customers and potential customers.
The major aim of CRM is to Improve business relationships. A CRM system helps companies provide this service by staying connected to their customers and ensuring easy access of information to boost profitability.
Learn more about Customer Relationship Management at brainly.com/question/21299183
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Answer - A. (Monitor)
Monitor is typically the first Level in the stages of development in the use of social media where <span>emergency management agencies watch and listen to messages streaming through social media to better understand the medium and the message. </span>
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