I believe the answer that you are searching for is c
Answer: You should reply truthfully, and give her facts, that you know.
She should receive her ID card in the mail within a certain period of days, usually, this is around 14 days.
She should also receive a welcome letter stating that she is now on that plan.
A list of covered prescribed drugs should arrive soon after enrollment.
A plan handbook should also be sent out soon after enrollment.
She should also receive a comprehensive description of her plan. Also, billing instructions will be sent.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA), requires each patient<span> is provided with a </span>Notice of Privacy Practices<span>(NPP), to the health care organization's </span>patients<span>. The goal of the NPP is to </span>inform patients: 1. ... the covered entity's duties with respect to apatient's<span> PHI.</span>