Answer:
Failing to match the communication medium (or channel) with the intended outcome.
Explanation:
Communication can be defined as the process of sending information. It involves sending of clear and concise messages from one person to another or from one group to another, messages could be represented in the form of signs or symbols.
Communication medium can be described as a means of transmitting information to the receiver. Some communication channels include:
1) Through the use of documents passed by series of reports and presentation.
2) Through the use of messages passed by emails and letters.
3) Through the use of images passed by graphical representation.
In the scenario above, Mike failed to use the right communication channel to inform the employees about their new benefit offering.
Answer:
large banks whose failure would start a widespread panic in the financial system.
Explanation:
A bank run can be defined as a situation where bank clients or depositors make withdrawals of their money simultaneously from banks as a result of being scared or afraid the depository institution will run out of cash (bankruptcy) and become insolvent.
In order to counter the problem with bank runs, the Federal Deposit Insurance Corporation (FDIC) was established on the 16th of June, 1933.
Furthermore, to avoid bank runs or other financial institutions from being insolvent, the Federal Reserve (Fed) and Central banks (lender of last resort) are readily accessible and available to give monetary funds to these institutions when they're running out of money and as well as regulate their activities.
Hence, the government's too-big-to-fail policy applies to large banks whose failure would start a widespread panic in the financial system.
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The formula for calculating the lifetime value of a customer the amount a person will spend MINUS the cost to maintain the relationship
<u>Explanation:</u>
Any company must measure the customer lifetime value for its success. Customers are the important factor that decides the growth of any business. They play an important role of buying the goods and services produced by any business. It is required to know how much it costs to attain new customers than retaining the older customers.
By measuring the CLTV, a company can make better decisions like the goals related to marketing, reduction in the cost related to acquisition, customer retention,etc. CLTV can be measured by subtracting the amount spent by a customer from the total cost that is spent in maintaining the relationship with that customer.
