Answer:
I believe the answer is B.
Phone capabilities and fitness monitoring
Answer: Probability/impact risk matrix
Explanation: Probability/impact risk matrix is type of matrix that defines the probability as well as impact that depicts whether the risk is low ,high or moderate.
Impact matrix is sort of tool which helps in conversion of any plan into a action. Probability matrix help in defining the chances in defining the risk.The positioning of the impact value of risk is plotted on the vertical axis and performance value on the horizontal axis.
Thus probability/impact matrix is the correct tool for the problem mentioned in the question.
<span>Customer Relationship Management is really important for many businesses, in particular, small ones, as it is the focus point of sales and marketing strategies. At the centre of a business’ CRM is their customer database, which is a really helpful tool enabling them to; identify customer trends, create customer loyalty and increase their customer communication. All businesses have a customer database, whether it is a computerised system or a piece of paper with names and details written on. Here are some tips on how to create and maintain your database in order to get the most out of it.</span>