Answer: Categorical; Ordinal
Explanation:
The data that are collected by the airline in this case is referred to as categorical.
The categorical variables are simply referred to as categorical variables because they can be segregated into groups. Also, the measurement of scale that is used is the ordinal scale.
Ordinal data is a kind of categorical data with a set order or scale to it.
Comment
Answer:
B. motivating current employees
Explanation:
The internal business processes perspective of balanced scorecard were used to create new products, services, and processes. It addresses providing service and support to the customer after the sale. It asks for delivering existing products and services to best meet the needs of customers. But it does not address motivating current employees since balanced scorecard is concerned with innovation in products and services.
Answer:
D. At-will employment
Explanation:
Don't be fooled! At-will employment actually refers to two things:
at-will termination, meaning an employer can fire you for any reason (other than illegal)
and at-will quitting, meaning the employee can quit at any time, for any reason.
An example of this would be a boss firing an employee for wearing a gray shirt to work, which is the boss's least favorite color. It's messed up, but under at-will employment, it can be done. Moments later, another employee leaves without warning or notice, and under the same rule, it can be done.
In contrast with the other options, D has nothing to do with diversity.
Answer:
Hospitality provides essential services (i.e., lodging and food) for travelers, whether they are on the move for reasons of necessity, leisure or luxury. Hospitality is a major factor in every vacation and business trip, and is thus important to individual customers and to businesses.
