Question

What is a best practice when approaching an automation effort? prioritizing cost reduction above all other goals improving the current process before automating it acquiring new resources before starting automation work eliminating the need for a technical support team

Answer 1

Answer:

Option b (improving the current process before automating) is the right answer.

Explanation:

• A methodology to autonomously carrying out assignments documentation and sometimes even knowledge or facts in line with established standard operating procedures throughout achieving organizational goals can be determined as workflow automation.
• Technology automation consists of recommendations to build a repeatable process replacing the human labor of such an IT expert across data centers as well as in cloud installations.

Other alternatives aren't related to the given scenario. So the above is the right solution.