Question

Andrea lives in southern Mississippi where winters are normally fairly mild. Last January, during an unusually cold spell, the water pipes in her house froze and burst. She looked online to find a plumber who was able to come out and repair the pipes the same day. Prior to the frozen pipes, the plumber's services represented a(n)
A. unsought service.
B. convenience service.
C. industrial service.
D. specialty service.

Answer 1

Answer:

The correct answer is (A)

Explanation:

Unsought Goods are the products or services that the customer does not think about or do not typically consider purchasing, and the attainment of which arises because of threat or the fear. These goods are unwanted by most of the customers until there comes the point where they desperately need it. In this case, Andrea did not think of the problem that could arise due to the cold weather.