Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
Answer:
I think your song has a really good start, also your goats are super cute.
Explanation: Hehe thanks for the points luv ^-^.
An author's purpose is the reason that he or she is writing a piece; whether it's narrative, persuasive, expository, or informative.