1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
luda_lava [24]
3 years ago
8

Describe service problems you encountered in a recent service experience. Then categorize the service failures that occurred as

tangible, reliability, responsiveness, assurance, or empathy. Name some products that have a high degree of quality. Are these products generally associated with successful companies
Business
1 answer:
Verizon [17]3 years ago
4 0

Answer and Explanation:

Service failures are as follows:

Tangibility: Suppose customer approaches an electronic shop to purchase a television and he was waiting for sales person for a long time also no one is there for helping the customer so the sales person presence is not there that leads to service failure

Reliability: According to the sales person, the customer purchase the television but at the time of usage the television is not working so this leads to service failure

Responsiveness: When the customer complaints about not working of the television so the sales person does not respond this leads to service failure

The products that have high quality involves sony, HTC smart phones and these quality products would be from companies that are successful

You might be interested in
Weighted shortest job first gives preference to jobs with which two characteristics? (choose two. )
Oksanka [162]

Weighted Shortest Job First gives preference to jobs with characteristics such as, first, the size of the project (smaller is better) Second, the value of the project (higher is better).

In order to determine a relative ranking, Weighted Shortest Job First (WSJF) uses a technique for assigning a weight, or value, to each job, and then by dividing that by the length of the job. It also gives preference to jobs with characteristics such as the size and value for a project.

Weighted Shortest Job First is a prioritization model used to sequence jobs eg., capabilities, features, and epics in order to produce maximum economic benefit.

Hence, WSJF prefers such characteristics.

To learn more about a project here:

brainly.com/question/14546345

#SPJ4

5 0
2 years ago
Which government policy will create the following results?
Scrat [10]

Answer:

Any type of government policy that restricts free trade and the movement of capital can trigger the aforementioned consequences. Thus, the limitation of companies to obtain economic benefits can make them decide to close their activities, leaving employees on the street (increasing unemployment), reducing the country's economic production (causing the country's real GDP to decrease), and ultimately, generating monetary lags due to lack of economic production, generating devaluations that lower the international price level of the country's products.

7 0
3 years ago
If your friend Raheem asks you, “What type of account should I use to save for retirement,” what would you tell him?
SSSSS [86.1K]

Answer:

Roth IRA account

Explanation:

The best type of account that you should save money in for Retirement is a Roth IRA account. This will allow you to put and save a maximum of $5,500 USD per year which will compound annually with interest and can be redeemed when you retire. Once you redeem your money at the age of 65 1/2 it will be completely tax-free. Meaning you have no liabilities with that money whatsoever and you can simply enjoy your retirement with that money.

7 0
3 years ago
Good strategy execution involves Multiple Choice making choices among broad or narrow low cost and differentiation strategies to
Semmy [17]

Answer:

<u><em>The answer is:</em></u> team participation to perform strategy-critical activities in light of prevailing circumstances.

Explanation:

The good execution of the strategy is mainly related to the ability of managers to involve all operational areas and all employees in the process of participating in the strategic actions that were developed to achieve the goals and objectives of the organization.

Therefore, managers have an essential role in exercising control, coordination and monitoring of the teams, so that the execution of the strategy takes place in an effective and active manner, being shared as a responsibility and efforts of the entire team.

8 0
3 years ago
Thomas Book Sales, Inc., supplies textbooks to college and university bookstores. The books are shipped with a proviso that they
nydimaria [60]

Answer:

Explanation:

In this question, we have to find out the net profit and the net cash flow which is shown below:

Net profit = Sales - cost of goods sold

= $760,000 - $300,000

= $460,000

And, the net cash flow would be

= Cash collections - Cost of goods sold

= $6,90,000 - 3,00,000

= $3,90,000

Hence, the cash flow statement is more beneficial for the company as the income statement does not state about the collection amount which results in the absence of the shareholder contribution wealth.

6 0
3 years ago
Other questions:
  • Karl Harris, a marketing critic, is concerned about the pervasiveness of marketing. He points out that advertising messages are
    8·1 answer
  • A proposed project has fixed costs of $47,000 per year. The operating cash flow at 11,000 units is $69,000. a. Ignoring the effe
    7·1 answer
  • Brad Edwards is earning $74,000 a year in a city located in the Midwest. He is interviewing for a position in a city with a cost
    9·1 answer
  • When an accelerated depreciation method is used to calculate depreciation expense: Multiple Choice the accumulated depreciation
    5·1 answer
  • What is a hallmark of assembly lines in Henry Ford's time?
    12·1 answer
  • You have just purchased a municipal bond with a $10,000 par value for $9,500. You purchased it immediately after the previous ow
    13·1 answer
  • Live Trap Corporation received the data below for its rodent cage production unit. OUTPUT INPUT 49,200 cages Production time 630
    10·1 answer
  • When looking at developing a particular residential project in a market, the most important factors in figuring out the market a
    5·1 answer
  • Which sector dominates developed economies such as the United States? In developed economies such as the United States, the sect
    11·1 answer
  • in the gilded age, how did monopolies affect many small businesses? monopolies helped small businesses grow.
    14·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!