1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
luda_lava [24]
2 years ago
8

Describe service problems you encountered in a recent service experience. Then categorize the service failures that occurred as

tangible, reliability, responsiveness, assurance, or empathy. Name some products that have a high degree of quality. Are these products generally associated with successful companies
Business
1 answer:
Verizon [17]2 years ago
4 0

Answer and Explanation:

Service failures are as follows:

Tangibility: Suppose customer approaches an electronic shop to purchase a television and he was waiting for sales person for a long time also no one is there for helping the customer so the sales person presence is not there that leads to service failure

Reliability: According to the sales person, the customer purchase the television but at the time of usage the television is not working so this leads to service failure

Responsiveness: When the customer complaints about not working of the television so the sales person does not respond this leads to service failure

The products that have high quality involves sony, HTC smart phones and these quality products would be from companies that are successful

You might be interested in
The ending inventory of finished goods for each quarter should equal 20% of the next quarter's budgeted sales in units. The fini
ale4655 [162]

Answer:

Instructions are below.

Explanation:

Giving the following information:

The ending inventory of finished goods for each quarter should equal 20% of the next quarter's budgeted sales in units. The finished goods inventory at the start of the year is 3,600 units.

<u>We weren't provided with enough information to solve the problem. But, I will leave the formula and a small example to guide an answer.</u>

<u></u>

Purchases= sales + desired ending inventory - beginning inventory

For example:

Sales 2nd Quarter= 27,000 units

Sales 3rd Quarter= 45,000 units

Production budget (in units):

Sales= 27,000

Desired ending inventory= (45,000*0.20)= 9,000

Beginning inventory= (3,600)

Total= 32,400 units

5 0
3 years ago
The Nash Inc., a manufacturer of low-sugar, low-sodium, low-cholesterol TV dinners, would like to increase its market share in t
polet [3.4K]

Answer:

BUILDING C

Explanation:

Calculation to determine In which building would you recommend that The Nash Inc. locate, assuming a 12% cost of funds

BUILDING A $611,000

Calculation for BUILDING B

Annual payments $71,370

X PV factor 8.65246=1+(1-(1.11)^-24)/0.12

Net present value $617,526.1

Calculation for BUILDING C

Annual rental $6,800

X PV factor 7.71993 =(1-(1.11)^-25)/0.12

Present value 52,495.5

Net present value =$657,400- $52,495.5

Net present value =$604,905

Net present value

Building A $611,000

Building B $617,526.1

Building C $604,905

Based on the above calculation Nash inc should locate itself in Building C because it has less Net present value

Therefore the building you would recommend that The Nash Inc. locate, assuming a 12% cost of funds is BUILDING C

4 0
2 years ago
Sharon is a manager at Softest Tissue Corporation. She is faced with an interesting problem. One of her employees has been cheat
Helen [10]

Answer:

d. a moral agent.

Explanation:

As a moral agent, a leader has the ability to make moral judgments based on some commonly held notions of what is right and wrong and to be held accountable for these actions. These notions are usually included in the organization's code of conduct.

In this scenario, Sharon is acting as a moral agent.

4 0
3 years ago
Suppose the demand for good X is given by Qd x = 10 - 2Px + Py + M. The price of good X is $1, the price of good Y is $10, and i
tekilochka [14]

Answer:

Option D.

Explanation:

The demand function for good X is

Q_x^d=10-2P_X+P_Y+M

where, P_X is price of good X, P_Y is price of good Y and M is income.

It is given that the price of good X is $1, the price of good Y is $10, and income is $100.

Substitute P_X=1, P_Y=10 and M = 100 in the given function.

Q_x^d=10-2(1)+(10)+(100)

Q_x^d=10-2+110

Q_x^d=118

None of the statements associated with this question are correct.

Therefore, the correct option is D.

3 0
3 years ago
Not all goods are normal goods. If the demand for a good rises when income falls, the good is called an ________ ________. An ex
oksano4ka [1.4K]

Answer:

Inferior good

Explanation:

An inferior good is a good for which demand rises when income falls and demand falls when income rises.

on the other hand,  Normal goods are goods that are goods whose demand increases when income increases and falls when income falls

7 0
3 years ago
Other questions:
  • Modern iq tests have a mean of ____ and a standard deviation of ____.​
    15·1 answer
  • How do employees and managers know what decision-making authority they have regarding firm assets?
    11·1 answer
  • Match each of the following types of evaluation with one of the listed users of accounting information. (Note: There might be us
    13·1 answer
  • What steps can you take to prevent yourself from being affected by a market correction? Explain.
    10·1 answer
  • A Canadian subsidiary of a U.S. parent firm is instructed to bill an export to the parent in U.S. dollars. The Canadian subsidia
    5·1 answer
  • Fitbit makes health and fitness tracking devices. some buyers want very basic fitness tracking such as steps taken and calories
    5·1 answer
  • I prefer to work on familiar work tasks.
    7·1 answer
  • Suppose Sharon earns $575 per week working as a programmer for PC Pros. She uses $9 to get her car washed at Spotless Car Wash.
    14·1 answer
  • Which form of market segmentation is Coca Cola using when they look at the values, attitudes, and lifestyle of their target mark
    14·2 answers
  • Why is it so hard to find essentials during times of crisis?
    6·2 answers
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!