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Valentin [98]
3 years ago
11

Customer complaints communicated directly to the company and no one else are important because Group of answer choices they can

alert the firm to problems. enable problems to be solved. neutralize negative WOM. enable dissatisfied customers to be more satisfied. all of the above
Business
1 answer:
OverLord2011 [107]3 years ago
3 0

the correct answer is (e) which is all of the above.

Explanation: Customers are king, their satisfaction is the ultimate goal for a business.  Unsatisfied customer are difficult to retain as well, hence, their problems  must always be welcomed and solved. It also aware the firm or give an idea about what needs to be changed or added. Negative word of mouth is also prevented. Its a chance for an organization to convert dissatisfied customer into highly satisfied customers and chances of retention increases as well.

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Phillips Equipment has 80,000 bonds outstanding that are selling at par. Bonds with similar characteristics are yielding 7.5%. T
ollegr [7]

Answer:

A) 10.15%

Explanation:

Cost of equity (Re) = 14.06% or 0.1406

cost of preferred stock (Rp) = 7/65 = 0.10769

cost of bonds (Rb) = 7.5% or 0.075

 outstanding shares = 2.5 million shares x $42 = $105 million

bonds outstanding = $1,000 x 80,000 bonds = $80 million

preferred stock = $65 x 750,000 = $48.75 million

corporate tax rate = 38% or 0.38

total market value of equity + debt (in millions) = $105 + $48.75 + $80 = $233.75

WACC = [(outstanding shares / total market value) x Re] + [(preferred stock / total market value) x Rp] + {[(bonds outstanding / total market value) x Rb] x (1 - tax rate)}

WACC = [($105m / $233.75m) x 0.1406] + [($48.75m / $233.75m) x 0.10769] + {[($80m / $233.75m) x 0.075] x (1 - 0.38)}

WACC = 0.06316 + 0.02246 + 0.01591 = 0.10153 or 10.15%

6 0
3 years ago
When making college visits, you may be able to...
Pavlova-9 [17]
I think it'd be E. I hope that helps!

3 0
3 years ago
Cash to Monthly Cash Expenses Ratio Capstone Turbine Corporation produces and sells turbine generators for such applications as
Andrej [43]

Answer:

a) $1,918.17

b) 16.8 months

C) Yes, Capstone Turbine will remain in business.

Explanation:

a) To find the monthly cash expenses, we have:

Monthly cash expenses = negative cash flow from operations / 12

= 23018 / 12

= $1,918.17

b) To find the ratio of cash to monthly cash expenses, we have:

Ratio of cash to monthly cash expenses = Year end cash / monthly cash expenses

= $32,221 / $1,918.17

= 16.797

≈ 16.8 months

c) Yes, Capstone Turbine will remain in business because the calculated ratio above shows that they have cash to continue operations for approximately 16.8 months.

6 0
3 years ago
What are mutual funds are
lana [24]

Answer:

Mutual Funds are simply a way to pool money together and buy more stocks. You invest into a mutual fund along with many other people. Then your pooled money is invested by the manager of the mutual fund. They are generally conisdered safe as they are run by "stock gurus".

3 0
2 years ago
governments that are interested in minimizing the efficiency costs of taxation should only tax goods where
lisov135 [29]

Answer:

Governments that are interested in minimizing the efficiency costs of taxation should only tax goods where demand or supply, or both, are relatively inelastic.

Explanation:

hope this helps

6 0
2 years ago
Read 2 more answers
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