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ddd [48]
2 years ago
5

Which closing best expresses a desire to satisfy the customer and signals confidence that the problem has been resolved? a. We a

ppreciate that you let us know about your unfortunate situation. We hope you agree that we demonstrated how much we consider customers our No.1 priority. We can't give you cash for your defective bag, but you can exchange it for an item of equal or lesser value at any retailer that carries the Yuma brand. b. Thanks again for writing. Your satisfaction is our utmost goal. We hope that the new bag will help you get over your disappointment and the inconvenience of buying a defective product. As I said before, such flaws are extremely rare. c. Please take the defective gym bag to any retailer carrying our brand to exchange it for a new hard-wearing Yuma bag.
Business
1 answer:
Sergio039 [100]2 years ago
4 0

Answer:

The closing that best expresses a desire to satisfy the customer and signals confidence that the problem has been resolved is:

b. Thanks again for writing. Your satisfaction is our utmost goal. We hope that the new bag will help you get over your disappointment and the inconvenience of buying a defective product. As I said before, such flaws are extremely rare.

Explanation:

The closing of 'a' in this case sounds unbusinesslike, to say the least.  It is very much unlike the closing of 'b' which is very apt.  The customer should never be made to appear to be at fault for patronizing our products.  The customer's satisfaction should be the utmost guide for maintaining correct customer services.  Trying to attribute a product's fault to a customer is totally wrong and sounds unprofessional.  Finally, option 'c' lacks basic customer service courtesy as it appears to be a command directed to the customer.

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What would be a good business to start with a friend?<br> (Explanation not needed.)
uranmaximum [27]

Answer:

A house lot. (Landlords)

Explanation:

You can hold houses for people to live in while they pay a monthly fee.

8 0
2 years ago
Madrigal Corporation purchased a new machine for $120,000. The machine has an estimated useful life of 10-years with no salvage
GenaCL600 [577]

Answer:

The annual cash flow using the gross book value method is $18,000

Explanation:

In order to calculate the annual cash flow using the gross book value method we would have to calculate the following formula:

annual cash flow=( value of new machine*ROI)/100

Value of the new machine=$120,000

ROI=15%

annual cash flow= ($120,000* 15%)/100 =

annual cash flow=$18,000

The annual cash flow using the gross book value method is $18,000

7 0
2 years ago
Read 2 more answers
The following materials standards have been established for a particular product: Standard quantity per unit of output 4.2 pound
Maru [420]

Answer: $18,224 unfavourable

Explanation:

The materials quantity variance for the month will be calculated thus:

= Standard Cost per unit × ( Actual materials Used - Actual output)

= 13.4 × [( 4,300 - 700) × 4.2]

= $18,224 unfavourable

Therefore, the materials quantity variance for the month is $18,224 unfavourable

8 0
2 years ago
The owner of a bicycle repair shop forecasts revenues of $240,000 a year. Variable costs will be $70,000, and rental costs for t
Sergeu [11.5K]

Answer:

1. Adjusted Accounting Profits

- This method gives cashflow by adjusting revenue for expenses.

Earnings before tax

= Revenue - variable cost - rent cost - depreciation

= 240,000 - 70,000 - 50,000 - 30,000

= $90,000

Earnings After tax

= 90,000 ( 1 - tax rate)

= 90,000 ( 1 - 30%)

= $63,000

Add back depreciation as it is a non-cash expense

Operating cashflow = 63,000 + 30,000

= $93,000

2. Cash inflow/cash outflow analysis

Cash outflow is removed from inflow.

= Cash inflow - outflow

= 240,000 - variable cost - rent cost - tax

= 240,000 - 70,000 - 50,000 - 27,000

= $93,000

Tax = Earnings before tax * 30%

= 90,000 * 30%

= $27,000

3. The depreciation tax shield approach.

The tax shield that depreciation affords is added to the earnings after tax.

= Revenue - variable cost - rent cost

= 240,000 - 70,000 - 50,000

= $120,000

After tax = 120,000 * ( 1 - 30%)

= $84,000

Depreciation tax shield = depreciation * tax

= 30,000 * 30%

= $9,000

Cashflow = 84,000 + 9,000

= $93,000

4. Are the above answers equal?

Yes they are. All give an operating cash-flow of $93,000.

4 0
3 years ago
discuss the influences of supply and demand in your daily life. describe one good and one service you use daily, and describe th
tester [92]

Answer:

I use coffee daily. The supply for the coffee I bought (Colombian Coffee) is few then the price is expensive.  As the price is expensive I can only buy 2 pounds of this item per month. My demand is affected for the price that producers set to this coffee. I would like to buy more but then the supply of this product is limited therefore the prices will always be high.

7 0
2 years ago
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