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ddd [48]
3 years ago
5

Which closing best expresses a desire to satisfy the customer and signals confidence that the problem has been resolved? a. We a

ppreciate that you let us know about your unfortunate situation. We hope you agree that we demonstrated how much we consider customers our No.1 priority. We can't give you cash for your defective bag, but you can exchange it for an item of equal or lesser value at any retailer that carries the Yuma brand. b. Thanks again for writing. Your satisfaction is our utmost goal. We hope that the new bag will help you get over your disappointment and the inconvenience of buying a defective product. As I said before, such flaws are extremely rare. c. Please take the defective gym bag to any retailer carrying our brand to exchange it for a new hard-wearing Yuma bag.
Business
1 answer:
Sergio039 [100]3 years ago
4 0

Answer:

The closing that best expresses a desire to satisfy the customer and signals confidence that the problem has been resolved is:

b. Thanks again for writing. Your satisfaction is our utmost goal. We hope that the new bag will help you get over your disappointment and the inconvenience of buying a defective product. As I said before, such flaws are extremely rare.

Explanation:

The closing of 'a' in this case sounds unbusinesslike, to say the least.  It is very much unlike the closing of 'b' which is very apt.  The customer should never be made to appear to be at fault for patronizing our products.  The customer's satisfaction should be the utmost guide for maintaining correct customer services.  Trying to attribute a product's fault to a customer is totally wrong and sounds unprofessional.  Finally, option 'c' lacks basic customer service courtesy as it appears to be a command directed to the customer.

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I dont know if my answer is right or not but is it shallow?

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4 years ago
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A suburban specialty restaurant has developed a single drive-thru window. Customers order, pay, and pick up their food at the sa
andrew11 [14]

Solution :

The average number of the arrivals, λ = 6 per hour

Average service rate, $\mu = \frac{60 \times 2}{15}$

                                      = 8

Average number of the customers in the system is given by,

    $= \frac{\lambda}{\mu - \lambda }$

   $= \frac{6}{8 - 6 }$

  = 3

Average number of the customers that are waiting in the line behind the person who are being served is,

   $=\frac{\left(\frac{\lambda}{\mu}\right)^2}{1-\frac{\lambda}{\mu}} $

  $=\frac{\left(\frac{6}{8}\right)^2}{1-\frac{6}{8}} $

 $=\frac{(0.75)^2 }{0.25} $

  = 2.25

Proportion of the time the server is busy,

    $=\frac{\lambda}{\mu}$

   $=\frac{6}{8}$

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7 0
3 years ago
if a trial balance totals do not agree, the difference must be entered in a. nominal account b. the profit and loss account C. t
Lena [83]

Answer:

d. the suspense account​

Explanation:

Financial accounting is an accounting technique used for analyzing, summarizing and reporting of financial transactions like sales costs, purchase costs, payables and receivables of an organization using standard financial guidelines such as Generally Accepted Accounting Principles (GAAP).

Financial statements can be defined as a document used for the formal communication or disclosure of financial information and statements to present and potential users such as investors and creditors. These includes balance sheet, statement of retained earnings and income statement.

In Financial accounting, if a trial balance totals do not agree, the difference must be entered in the suspense account​

8 0
3 years ago
Transactions for Sheridan Company for the month of May are presented below. Prepare journal entries for each of these transactio
babymother [125]

Answer:

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Accounts Payable $1,055 (credit)

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Rent Expense $394  (debit)

Cash $394  (credit)

May 21

Accounts Receivable : Noble Corp $530 (debit)

Service Revenue $530 (credit)

Explanation:

Note that, When stockholders invest cash in exchange of common stock, we recognize the increase in assets of cash and also the increase in equity item common stocks.

6 0
4 years ago
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