C. So long as a claim can be backed up, it can be defended. Until then, it is just an opinion.
B. Birds of a feather flock together.
After reading the passage, we can say that the Wintergarden Resort was experiencing a severe knowledge gap.
- In service marketing, knowledge gap refers to the difference between what the customer expects and what is actually provided to him by the company.
- In the case of Wintergarden Resort, the knowledge gap is quite big.
- Juanita's expectations were not met at all. She is most likely going to leave the resort referring to the hotel experience as disappointing.
- To reduce the gap, the resort can step up to the tasks of actually providing what they advertise:
- The pool should be properly heated;
- The rooms should be ready before the customers arrive;
- The singer should be able to sing;
- The breakfast should be fresh.
Learn more about the topic here:
brainly.com/question/25280433
Answer:
Unlike the flags of the other countries, the Nepali flag is the only flag in the world that is not quadrilateral in shape. It is a simple combination of two triangles. The flag not only identifies the nation but its design also interprets the nature of Nepal and Nepalese.
