Answer:
<u>True</u>
<u>Explanation:</u>
Remember, no business operations would exist if there aren't any identified customer needs to solve.
Also, we need to bear in mind that Operations management activities are done in any business in other to efficiently (profitably) process raw materials, labor, etc into the goods and services needed by consumers.
Answer: lower cost
Explanation:
An insurance policy is a contract between an insurance company and a policyholder, which helps the policyholder to be able to make claims when there's an accident or death in case of life insurance.
In the above scenario in the question, if a driver with an insurance policy drives infrequently, it can lower costs.
Therefore, the correct option is B.