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Andre45 [30]
3 years ago
7

Bruce was driving to work yesterday when he was nearly run off the road by a speeding furniture delivery truck. On the back of t

he truck was a phone number to call if you believed the driver was not handling the truck safely. Rather than deciding to never buy furniture from this furniture company, Bruce called the company and complained about the truck driver. The person who took his call thanked Bruce for his concern, apologized for the driver and promised to reprimand him. Which service recovery strategy was the furniture store using
Business
1 answer:
BabaBlast [244]3 years ago
4 0

Answer: Encourage and track complaints

Explanation:

Encourage and track complaints is a method of customer service some organization implemented to curb some customer service issue or likely monitor how well their product and services are or how well their workers treat their customers. This method of customer service operation helps the firm not to loose potential clients and customers already with them but still likes in the hands the clients or customer's feedback.

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Which journal entry reflects the following transaction?:
Grace [21]

Answer:

The correct answer is Option A.

Explanation:

The concept of double entry says for every debit entry, there must be a corresponding credit entry. This is necessary for the journal entries to balance, that is, the total of the debit balance must always equal the credit balance.

The building purchased by BOC is an asset. So there is need to debit that account to recognize the asset. Since there was an outflow of cash to the tune of $50,000, we need to credit cash while the remaining balance being financed by mortgage will be credited to recognize the liability.

7 0
2 years ago
A test contracting firm has agreed to create a three part social studies test intended to measure sixth graders knowledge of geo
sertanlavr [38]

Answer: <em>Internal consistency</em>

Explanation:

In discipline such as research and statistics, internal consistency is referred to as or known as typically or usually a measure that is based on correlations in between different variable and items particularly on a same test or maybe on sub-scale on the larger test. It tends to measure whether variables and items that measure same construct do produce the similar scores.

6 0
3 years ago
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Isabel invested in four-stock portfolio; she invested 20 percent of her money in Stock A, 30 percent of her money in Stock B, 25
expeople1 [14]

Answer: 1.50

Explanation:

Isabel's portfolio beta is a weighted average of the individual stock betas.

= Weight of stock A * Stock A beta +  Weight of stock B * Stock B beta +  Weight of stock n * Stock n beta

= (20% * 0.4) + (30% * 1.2) + ( 25% * 2.5) + (25% * 1.75)

= 0.08 + 0.36 + 0.625 + 0.4375

= 1.5025

= 1.50

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2 years ago
The 20x9 balance sheet of E.I. du Pont de Nemours and Company shows average DuPont shareholders' equity attributable to controll
Ghella [55]
The person above me is right
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3 years ago
Tomatoes are an input in the production of ketchup, and ketchup and mustard are substitutes. an increase in the price of tomatoe
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Tomatoes are an input in the production of ketchup, and ketchup and mustard are substitutes. An increase in the price of tomatoes will LOWER the total surplus in the market for mustard
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