I agree it is the second one.
Please show the paragraph in order to help you
It is important to understand the difference between observation and perception.
Perception is what we BELIEVE we see, whilst observation is factually, and legitimately what we see.
The problem with relying on our perceptions of certain things is that we tend to attempt to come up with our own conclusions for the purpose of fulfilling our curiosities, it's only human nature to do so however it is incomparable to a hypothesis, or prediction.
I hope this helped, it's a little short so my apologies
Answer:
It is a Form of Commuication
Explanation:
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others.
For instance:
We listen to obtain information.
We listen to understand.
We listen for enjoyment.
We listen to learn.
i hope this helps