Answer: B. defining the problem, proposing solutions, and listening
Explanation:
The options are:
A. disagreeing, arguing, talking, and making up
B. defining the problem, proposing solutions, and listening
C. arguing, asking questions, and consulting others
D. all of the above
Conflict resolution skill simply has to do with the skills that are used to solve a disagreement or an issue.
Based on the options given, the answer is option B "defining the problem, proposing solutions, and listening".
One has to first define the problem to know what really happened and what caused the issue, then a solution is proposed to know how to resolve the conflict. Lastly, the parties involved listen to one another and iron out their differences to prevent future occurence.
