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Phantasy [73]
2 years ago
10

How important is customer service as part of meeting customers' needs?

Business
1 answer:
Sonja [21]2 years ago
7 0

Answer:

Meeting customer needs is crucial for any business looking to retain and attract new customers. Because, as important as the discovery phase is, knowledge about what your customer needs from you is only as good as the way you use it. ... You may even need to plan, build and execute on a brand new facet of your product.

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Prime Computers is a company that sells computers and software. The company has a website that allows customers to post comments
Oliga [24]

Group of answer choices.

A. Most online shoppers will only buy products if they can voice their opinions about them after the purchase.

B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.

C. Negative consumer feedback can actually attract more customer interest in the product.

D. Allowing consumer feedback makes it less likely that consumers will provide their feedback.

E. Consumers are more likely to say positive things about companies that value their opinions.

Answer:

B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.

Explanation:

Customer relationship management can be defined as a strategic process which typically involves combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Thus, this set of employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

This ultimately implies that, customer relationship management is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers.

Hence, it is very important for Prime Computers to encourage customer feedback on its website and as a policy because most online shoppers (customers) usually engage in an online search in order to see other customer's ratings and reviews of company's product or service before making major purchase decisions.

5 0
3 years ago
A supply curve​ _______.
photoshop1234 [79]
Supply curve shows when quantity increases the price also increases and vice versa
4 0
3 years ago
Which strategy are you using when you only read the title section headings and captions?
Andru [333]

Answer:

Skimming

Explanation:

7 0
3 years ago
Read 2 more answers
Account A pays simple interest.
maw [93]

Answer:

Explanation:

                          Interest Factors

<u>Periods          6%       7%          8%                  9%            10%             11 %</u>

1                 1.0600      1.0700     1.0800        1.0900     1.1000        1.1100

2                1.1236      1.1449         1.1664         1.1881      1.2100        1.2321

3                1.1910       1.2250      1.2597         1.2950     1.3310         1.3676

4                1.2625      1.3108     1.3605          1.4116       1.4641          1.5181

1)

Future value paying simple interest = Principal + [( principal * interest) * investment period]

Future value paying simple interest = $2,000 + [ ( $2,000 * 9%) * 3]

Future value paying simple interest = $2,000 + 540

Future value paying simple interest = $2,540

2)

Future value paying compound interest = Present value * ( 1 + interest)n

Future value paying compound interest = $2,000 * ( 1 + 0.09)3

Future value paying compound interest = $2,000 * 1.295029

Future value paying compound interest = $2,590.058

3)

Difference = $2,590.058 - 2,540

Difference = $50.058

3 0
3 years ago
This is wrong<br> and do better because it really is not what u did ok do better bye bye!<br> !!!
olga2289 [7]

Answer:

?????????????????????

5 0
2 years ago
Read 2 more answers
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