Question

Hertz leases cars to its customers while E*Trade makes stock transaction for its customers. These businesses are _____ organizations. a. utility b. service c. manufacturing d. capacity

Answer 1

Answer:

B. Service

Explanation:

A service organization can be defined as an assembly of people who are saddled with the responsibility of providing customer-oriented services rather than just making profit.

In this scenario, Hertz leases cars to its customers while E*Trade makes stock transaction for its customers. These businesses are service organizations.

Basically, the aims and objectives of a service organization is simply to effectively and efficiently meet the needs or requirements of its customers. Thus, in order to successfully achieve this goal, this type of business will always put the need of its customers first before any other thing.